My Windows 7 gadget keeps saying the chart is loading, but the chart image never displays. How do I fix it?

This might happen if you are not online when your gadget is trying to load the chart image, or if something is preventing the gadget from linking to our server. For instance, if you are using a work computer the firewall settings may be blocking it, or the settings in your security software.

If you are using other gadgets that need to make an online connection, such as a weather gadget, check to see if they are working.